Experience seamless product and service management with our all-in-one client support app. Stay on top of every detail—from submitting complaints to tracking technician visits—right at your fingertips. Here’s what you can do:
Complaints Management: Submit and view all complaints in Pending, Finished, or Canceled statuses. Track each complaint’s progress for swift resolution.
Technician Visits: Request and schedule site visits by specifying your location and the products that need attention. View past visit history and get real-time updates on assigned technicians.
Online Support: Send detailed messages about your issues and receive prompt responses. Access your complete conversation history for easy reference.
My Products: Maintain a full list of purchased products with names, categories, and purchase dates. Quickly add new products by entering serial numbers and installation details.
Locations: Organize and monitor all your business locations—factories, offices, or other sites. Effortlessly add new locations, manage installed products, and update contact details.
Take control of your post-purchase experience, streamline troubleshooting, and never miss a beat on product maintenance. Download now and enjoy a more organized, efficient way to manage your products and services!